Privacy Policy

Who we are

Bluestone Surveyors ("we", "us") is an independent firm of Chartered Surveyors based in Liverpool. We are the data controller for personal information collected through this website. You can contact us at info@bluestonesurveyors.online or on 07966 975 010.

Information we collect

When you request a quote or contact us, we collect the details you provide, which may include your name, telephone number, email address, the property address and postcode, information about the property and the service you require, and any notes you add. We also record the date and time of your enquiry and the page and campaign (if any) that referred you to us.

How we use your information

• To respond to your enquiry and provide a quote
• To provide surveying and valuation services you instruct
• To maintain professional records as required by RICS regulation
• To improve this website and our services

Our lawful bases are the performance of a contract (or steps at your request before entering one), compliance with legal and professional obligations, and our legitimate interests in operating our practice.

Sharing your information

We do not sell personal information. We may share it with service providers who host this website and store enquiries on our behalf, and with professional advisers or regulators where required. Providers act only on our instructions.

Retention

Enquiries are retained for as long as needed to respond and, where you instruct us, for the period required by our professional and legal obligations.

Your rights

You have the right to access, correct or erase your personal information, to object to or restrict processing, and to data portability, subject to legal exceptions. To exercise these rights contact info@bluestonesurveyors.online. You may also complain to the Information Commissioner's Office (ico.org.uk).

Cookies

Please see our Cookie Policy for information about cookies and similar technologies used on this site.